Usability Success Stories

Editeur: Taylor & Francis Ltd
Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering during product development. This book shows how usability engineers can do this by studying users' needs and abilities, and more.

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Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering during product development. This book shows how usability engineers can do this by studying users' needs and abilities, and more.
ISBN / EAN 9780566086564
Editeur Taylor & Francis Ltd