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Transforming the Bottom Line
Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer.
330,00 DH
En stock
Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer.
| ISBN / EAN | 9780875847467 |
|---|---|
| Auteur | Hope, Tony |
| Editeur | Harvard Business Review Press |