Quality at home for older people

Auteur: Raynes, Norma
Editeur: Policy Press
The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.

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The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.
ISBN / EAN 9781861343529
Auteur Raynes, Norma
Editeur Policy Press