Little Book of Big Customer Satisfaction Measurement

Auteur: Rao, Ajit
Editeur: SAGE Publications India Pvt Ltd
This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization.

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This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization.
ISBN / EAN 9788132109785
Auteur Rao, Ajit
Editeur SAGE Publications India Pvt Ltd