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Customer Mania ! - The One Minute Manager And A Customer-Focused Company
The One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success.
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The One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success.
| ISBN / EAN | 9780007210503 |
|---|---|
| Genre | Enseignement Universitaire |
| Publication date | 2006-02-01 00:00:00 |
| Auteur | Ken Blanchard, Jim Ballard, Fred Finch |
| Editeur | Harper Collins Uk |